Support for Carers

Being lesbian, gay, bisexual or transgender and a carer can bring about additional issues. One such worry may be that existing services to support you and the person that you care for may not be LGBT Plus friendly, or you may also feel uncomfortable about ‘coming out’ to people who can help.

Below you will find information and links to places that can support you as an LGBT Plus carer.

Care Services

Care is generally offered by staff who will not judge you. Since the implementation of the Government’s Equality Act 2010, no service provider may discriminate against anyone because they are lesbian, gay or bisexual.


Personalisation is about getting the right support with daily living and also the things that will make your life better, like learning new skills, getting out and about, meeting people … whatever you decide is important to you.

Personalisation briefing: Working with LGBT Plus people

Key messages

  • LGBT Plus people are increasingly likely to become more confident and visible as people who use services and carers, so care and support services need to be ready to welcome them.
  • LGBT Plus people need to be able to choose services that are supportive, safe and culturally appropriate for them in both community and residential settings.
  • LGBT Plus people are more likely to come out to staff if they feel comfortable and safe to do so. Training for non-judgemental, relationship-based working is key.
  • Sexual orientation and gender identity are just aspects of who people are and LGBT Plus people have many other facets to their identity such as disability, race, faith and age.
  • LGBT Plus people need to have accessible, sensitive mainstream services as well as the opportunity to get support from specialist services.
  • Commissioning for personalisation means nurturing the type of peer support, community and voluntary activity that happens in LGBT Plus communities.
  • Commissioners, providers and practitioners should treat every individual with dignity and respect.

Care problems

If you ever experience prejudice or intimidation from a care worker relating to your,  or the person you care for, sexual orientation, make a complaint to the service manager.

If you do not feel confident to do this independently, the Dumfries and Galloway Advocacy Service are able to support you to get your voice heard.

You can also speak to the Care Inspectorate if you are unhappy about a care service.

Carers Support

CTC offer free training for unpaid carers and family members across Dumfries and Galloway.

The half day training courses include: safer moving and handling, first aid, epilepsy awareness, infection control and sexuality awareness.

To find out more information and to book a place e-mail or telephone 01387 249111.

The Dumfries and Galloway Carers Centre also provide information, advice and support to anyone who cares for a relative or friend and aim to raise awareness of the needs of carers and the contribution they make to care in the community.  You can find out more information on their website.

Carers Trust – National organisation contact details are:
England – 0844 800 4361
Scotland – 0300 123 2008


Further contact details if you are in Ireland or Wales

Carers Trust
Wales – 0292 009 0087

The Carers Association Ireland
1800 24 07 24

Age Cymru is a national charity working to improve the lives of older people in Wales.
029 20 431555